Refund & Cancellation Policy

  

Astrology Reading Rescheduling and Refund Policy

All astrology readings are non-refundable. Due to the time, energy and preparation involved in curating each personalized session, all sales are final.

Clients may reschedule their appointment with a minimum of 24 hours’ notice. Requests to reschedule made with less than 24 hours’ notice may not be accommodated and may result in forfeiture of the session.

Prior to purchase, clients are responsible for reviewing the full service description, including the session length, what is included and how many charts (if applicable) are covered.

If you have questions about whether a service is the right fit for your needs, please contact me in advance for further clarity.

 

Coaching Cancellation and Rescheduling Policy

A. Coach requires a minimum of 24 hours’ notice for any cancellation or rescheduling of a pre-booked coaching session. This allows sufficient time to adjust our schedule and offer the slot to other clients.

Cancellations made with less than 24 hours’ notice will be considered “late cancellations.”

Clients who fail to attend a scheduled session without any prior notice will be considered “no-shows.” A client will be considered a "no-show" if they are more than 15 minutes late for their scheduled appointment. 

In both cases of late cancellation or no-show, the client will forfeit the session and you will be charged for the full service. This fee compensates for the coach’s time and the lost opportunity to schedule another client.

B. The Coach reserves the right to cancel a scheduled session at any time due to unforeseen circumstances. In such an event, the Coach will notify the Client as soon as reasonably possible, and the session will be rescheduled at no additional cost to the Client.

 

Coaching Refund Policy for Unused Sessions/Services

If a client chooses to terminate a coaching package or program early, a pro-rated refund may be issued for the remaining unused sessions. The refund amount will be calculated based on the total package fee, the number of sessions already completed (charged at the full single session rate, even if part of a package), and a 6% administrative fee which will be deducted from the refundable amount.

Example: If a package of 10 sessions was purchased, and 3 sessions have been completed at the time of termination, the refund will be calculated on the remaining 7 sessions’ full rate, minus the 6% administrative fee.

Each coaching package includes a set number of sessions that must be used within a specific timeframe from the date of purchase, unless otherwise agreed upon in writing. Sessions not used within the designated timeframe may be forfeited and are non-refundable.

Refunds will not be issued for any coaching sessions or services that have already been rendered or completed. Once a session has taken place, it is considered delivered and non-refundable.

All refund requests must be submitted in writing via email to [email protected]. Refunds, where applicable, will be processed within 14 business days of approval and will be issued via the original payment method.

 

Women's Circle Refund Policy

We offer a one-time 72 hour grace period following the first gathering. If, after participating in the initial circle, the Client determines the offering is not aligned with their expectations or needs, the Client may request a full refund in writing within three (3) calendar days of the first session. This policy is intended to honor both the Client’s investment and the energetic planning and facilitation provided.

All refund requests must be submitted in writing via email to [email protected]. Refunds, where applicable, will be processed within 14 business days of approval and will be issued via the original payment method.

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